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Privacy Policy

Effective Date: 10-24-23
Last Updated: 12-03-25

FinancialHeroFirm (“we,” “us,” “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use our services, or interact with us in any way.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

Information you voluntarily provide to us, including:

  • Full name

  • Date of birth

  • Social Security Number (when necessary for credit repair work)

  • Mailing address

  • Email address

  • Phone number

  • Credit reports and related documents

  • Payment information

B. Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type and version

  • Device information

  • Cookies and tracking technologies

  • Website usage data (pages visited, time spent, etc.)

C. Third-Party Information

We may receive information from:

  • Credit bureaus

  • Financial institutions

  • Payment processors

  • Marketing or advertising partners

2. How We Use Your Information

We use your information to:

  • Provide and manage our credit repair services

  • Verify your identity

  • Communicate with you regarding your account or services

  • Improve our website and services

  • Comply with legal and regulatory requirements

  • Process payments and prevent fraud

  • Send newsletters or updates (you may opt out at any time)

3. How We Share Your Information

We do not sell your personal information.
We may share your information with trusted third parties, including:

A. Service Providers

Such as:

  • Credit bureaus

  • Payment processors

  • Customer support platforms

  • Secure document storage systems

B. Legal Requirements

We may share information if required to:

  • Comply with federal, state, or local laws

  • Respond to subpoenas or legal processes

  • Protect our rights, safety, and property

C. Business Transfers

If we undergo a merger, acquisition, or asset sale, your information may be transferred to the new entity.

4. Cookies and Tracking Technologies

We use cookies and tracking tools to enhance user experience and analyze website performance.
You may disable cookies through your browser settings, but some features of the website may not function properly.

5. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption

  • Secure servers

  • Access controls

  • Regular security audits

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute protection.

6. Your Rights and Choices

Depending on your state or jurisdiction, you may have the right to:

  • Access the personal information we hold

  • Request corrections or updates

  • Request deletion of your information

  • Opt out of marketing communications

  • Request a copy of collected data

To exercise any rights, contact us at:
Email: [insert email]
Phone: [insert phone number]

7. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors. If we learn that data from a minor was collected, we will delete it promptly.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites. We encourage you to review their policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last Updated” date. Continued use of our website means you accept the updated terms.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

FinancialHeroFirm
[Insert Address]
Email: [Insert Email]
Phone: [Insert Phone Number]
Website: financialherofirm.com

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1. If your Privacy policy states that information is shared with affiliates/third parties, Please ensure that you have this clause added under data sharing information: 

 

"All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services."


 

2. In the case that you do not have any data sharing information in your privacy policy, Please make sure to add this clause to ensure compliance: 

 

"No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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© 2023 by FinancialHeroFirm.
All rights reserved.

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